General

Who runs the camp programme?

Pine Lake camp and training centre is owned by Foundation Matters, a registered charity (no.1107662) and is overseen by a board of trustees.

The Pine Lake team are committed christians and run all aspects of the camp programme, meaning any visiting group leaders who attend can focus their time on building relationships with their group.

Kit list.

Please pay close attention to the kit list on the website. To enjoy your holiday to the full it is essential that you bring all the items listed.

How is christianity explained?

The christian message is taught in a similar way to Religious Education lessons and school assemblies. What we believe is explained using phrases such as "Christians believe...", "the Bible says..." or "as a christian I believe". Our aim is for school groups to leave knowing what christians believe and to give them the opportunity to ask why christians believe what they do.

Comments & feedback.

We welcome your comments and positive feedback about your camp/ holiday. If there is a problem please write to us immediately and we will do our best to rectify the issue.

Terms & Conditions.

We expect everyone who goes on the holiday to be fully involved in every aspect of the programme. Foundation Matters reserves the right to refuse any applications and to alter or cancel a holiday where necessary.

Personal audio equipment and mobile phones will not be permitted on some camps.

Staff and group leaders have access to phones in the case of emergency.

Finance

What does the price include?

The price includes full board and accommodation and all activities. The camps and holidays are offered at greatly reduced prices because all staff at the centre do not receive a salary but look to the Lord for their provision.

The price covers the cost of the food only, it does not cover the total cost of the camp. All our camps are subsidised by supporters to keep the price affordable to all.

How can I support Pine Lake?

We offer places at the lowest price possible to make our camps and holidays available to all.

If you would like to support the work we do please see our 'Give' page. Foundation Matters is able to receive tax efficient gifts to make your support go further.

Are there reduced rate camp places available?

Yes. We are able to offer subsidised places at our discretion. Many people give to Foundation Matters to make this possible. Please contact us for more information.

If you wish to give to subsidise a place for a child please see our 'Give' Page

Give

Site policy

What about safety?

All the camps/ holidays are run by experienced adult leaders who have undergone an induction process and are familiar with our safe working policy.

All outdoor pursuits are run by appropriately trained leaders and appropriate safety equipment is used.

Personal Conduct.

There is a no smoking and no alcohol policy. We do not allow possession or use of any substances classified illegal by HM Government.

Insurance

Foundation Matters has public liability insurance. This does not cover personal belongings or travel.

What about first aid & medical issues?

All our full-time staff are first aid trained and we have a designated first-aider who will dispense all medication when appropriate. Medical issues must be raised at the time of booking. All medication must be handed in on arrival and details must be given at the time of booking.

Data protection.

If you do not wish your child to appear in our publicity please deselect the appropriate box on the booking form. All details given to us are held solely on our system and will not be passed on to third parties.

Child Protection.

Foundation Matters has a Child Protection Policy and all leaders and team members are subject to this. Please contact us for more details.

Booking

How do I book?

To book a place on one of our camps please follow the links on the 'Event Dates' page to find our on-line booking form. You will be required to pay at the time of booking. We will endeavour to confirm your booking within 14 days of receipt. If you are unable to book online please contact us for a paper version of the booking form.

Event Dates

Cancellation policy?

The office should be informed immediately. If you cancel 8 weeks or less before the holiday commences you will be liable for the full fee. If Foundation Matters cancel the holiday we will refund all fees already paid. If it is curtailed Foundation Matters will refund a portion of the fees. When a child is sent home due to illness, behaviour or discipline problems we cannot guarantee to refund fees.

What if my child has a special need?

At Foundation Matters, we welcome all children and young people. If your child has special requirements, please contact us and we will discuss how to proceed in the best interest of your child.